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Privacy Policy

Privacy Policy

  1. Data Protection
  2. Use of Cookies
  3. Security

1. Data Protection

Personal Data

AOS platform collects certain personal data from you in order to make our products as efficient as possible. We need both your personal data as well as your interactions, use and experience with the Azbukum Online programs. These data enable us to provide a personalized experience, improve service reliability, combat spam or other malware, or improve features and functionality of the AOS Services. 

AOS will not use Personal Data or derive information from it for any advertising or similar commercial purposes. "Personal Data" means all data, including all text, sound, video, or image files, and software, that are provided to Azbukum by, or on behalf of, you or your end users through use of the AOS Service. Personal Data is not Administrator Data, Payment Data, or Support Data.

You provide personal data through the Register form while the rest of the information is collected from choices that you make, pace of study and results you show, along with questions, comments, ideas, or suggestions you make in interactions with AOS team of experts.

If you decline submitting the personal data required, we will not be able to enter the contract that is required by law in order to enter or carry out a contract; or if this relates to an existing product you are using, we may have to cancel it. 

Administrator Data

is information provided to Azbukum during sign-up, purchase, or administration of the online services. Administrator Data include the name, gender, date of birth, nationality, country or residence, contact phone number, password, and email address you provide. We may use Administrator Data to contact you to provide information about your account, subscription, billing, or updates to the AOS, including information about new products, bonuses, special offers, security or other technical issues. You will not be able to unsubscribe from these non-promotional communications. 

Course Data

By enrolling to one or more AOS programs/courses or packages, the AOS will collect certain data including which courses, assignments, revision tests, quizzes, activities you have started and completed; your exchanges with instructors, teaching assistants, and other students; and essays, songs, translations, answers to questions, and other items submitted to satisfy course requirements.

Profile Data

Choosing to provide profile information like a photo, headline, website link, social media profiles, or other data, could be publicly viewable by others in case you decide to expose these information within a Speak-Up group programs and Az Buki Club.

Shared Content

Parts of the Services within Speak-Up programs and Az Buki Club let you interact with other users or share content publicly, including by posting reviews on a course page, asking or answering questions, sending messages to students or instructors, or posting photos, essays, songs, or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted.

Payment Data

AOS collects certain data about your purchase (such as your name and zip code) as necessary to process your order (e.g. if you decide to purchase additional course materials published by the Azbukum Centre for Serbian Language and Culture. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, AOS does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

Promotion, Surveys and Sweepstakes

AOS may invite you to complete a survey or participate in a promotion (like a contest, sweepstakes, or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address, date of birth, nationality, mother tongue, or phone number. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to allow us to post some of your

Data Location & General Data Protection Regulation (EU)

Azbukum Customer Data that AOS processes on your behalf will be stored and processed in the Azbukum Centre, Serbia. We adhere to the principles of respect of privacy and protection of personal data articulated by the European Union General Data Protection Regulation implemented on May 28, 2018 ( We remain liable unless we prove we are not responsible for the event giving rise to the damage.

For any problems or complaints related to Privacy Protection, please contact AOS directly. We will try to resolve the problem in the shortest period possible. 

Changes to Data Protection

Azbukum Online Serbian privacy statements may happen occasionally. You are encouraged to review the privacy statements for the services and products you use. All changes to a statement will be announced as the "last updated" date at the top of the statement. 

2. Use of Cookies

AOS use cookies (small files that websites send to your device to uniquely identify your browser or device or to store data in your browser) for things like analyzing your use of the Services, personalizing your experience, making it easier to log into the Services, and recognizing you when you return. 

AOS use collected data through your use of the Services in order to:  

provide and administer the Services (display customized content and facilitate communication with users);  

manage your requests and orders for courses, products, specific services, or information; communicate with you regarding your course such as: 1.sending you administrative messages and information, including messages from AOS teaching staff, notifications about changes to our Service, and updates to our agreement; 2. sending you information about your progress in courses, rewards programs, new services,  new features, promotions, and other available courses (which you can opt out of at any time);  responding to his questions and concerns; 

identify unique users across devices; 

improve our Services and develop new products, services, and features;

facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;

obtain feedback from users;

market and administer surveys and promotions administered or sponsored;

tailor advertisements across devices;

You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.

3. Security

AOS uses appropriate security based on the type and senditivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, therefore it is important to protect user’s password and to contact us if the user suspects any unauthorized access to his account.

AOS takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.